0191 281 8273 shop@williamsonbrown.com

Returns Policy

You are entitled to a refund or exchange if you return the item in a perfect condition within 7 days. If you are not satisfied with your purchase for any reason we will offer you a refund or exchange.

Please return the unwanted or unsuitable item to us within 7 days and we will refund you via the original method of payment within 10 days of us receiving the goods. Please send via recorded delivery and retain proof of postage. Please be aware that earrings are no returnable for exchange unless faulty.

Please return items to

Williamson Brown
20a Clayton Road
Jesmond
Newcastle
NE2 4RP

The returns policy does not affect your statutory rights.

Payment

We can accept the following cards:

  • Visa Credit
  • Visa Debit
  • Mastercard Credit
  • Mastercard Debit
  • Visa Electron
  • Maestro
  • JCB

You are entitled to a refund or exchange if you return the item in a perfect condition within 7 days. If you are not satisfied with your purchase for any reason we will offer you a refund or exchange.